Team SoftServ spent a week with Team Integrity at their Melbourne office in mid July 2019. Integrity is one of the oldest dedicated warranty companies in Australia with beginnings way back in 1992 and is an Australian Financial Services licensee. They have grown to be one of the industry’s most reputable brands. With excellent claims handling and customer service, they are leader in this space. We studied their robust business processes and discussed business opportunities. We would like to extend our sincere thanks to Brad Davison, Belinda Skinner and Damien Cooper for their great hospitality and warm welcome.